Tag Archives: donor prospect

Common Prospect Research Myths

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For best results, rub vigorously!

I sent a request out to prospect researchers on the APRA PRSPCT-L list-serv asking them to share common prospect research myths. Following is a summary of my favorite responses!

Myth: Everyone over age 60 is a planned gift prospect.

Fact: While age is a factor, affinity is also an important predictor of planned giving and statistical data modeling is even better at predicting who is a likely planned giver.

Myth: Lots of real estate holdings makes someone a major/planned gift prospect.

Fact: We have a lot of real estate investors, large and small, in the Pacific NW.  People buy a few apartment or commercial buildings as a retirement investment and they accrue in value, so development officers think the prospects can give big.  I have to educate them that, unless they are giving us the building, capacity is based on income from the building and that I calculate capacity differently for personal real estate and income-generating real estate.

Myth: We need to know the prospect’s net worth.

Fact: Net worth is all of someone’s assets minus all of their liabilities. We can’t know all of either, because that includes a lot of private information.

Myth: Prospect researchers can find anything about anyone, including: how much is in their bank accounts; personal tax records; credit history; social security numbers; or wills.

Fact: Much information is private, like the examples above, and is not available to us legally or ethically.

Myth: Google. You can find everything on Google. Researching is really just Googling a prospect. “I don’t need you—I use Google.” “If you just look harder, you can find out everything about him.”

Fact: Internet search engines can only find about 20% of what is available on the internet. Just ask Mike Bergman who coined the phrase.

Myth: You can just get a report from the “database” with everything, right?

Fact: While software companies that pull information together for us have gotten very sophisticated, there is no “one” database.

Myth: A prospect can be fully researched in less than half an hour, especially with one of those fancy research services we subscribe to—just push a button and a complete profile comes out, right?. Or better yet, do a “quick 10 minute profile” on a prospect. (Sorry, but is this ever possible — ten minutes?)

Fact: Searched, verified, and synthesized information barely starts with an hour. Anything less risks being haphazard, which might help in a pinch, but is far from ideal.

Myth: Very little data about a prospect is needed in order for the researcher to produce a comprehensive profile (such as: name spelled correctly, address, occupation, how someone is related to our organization).

Fact: Names are far more common than most people suspect and a good match requires as much starting information as possible.

Myth: When asked for “a little more information about so-and-so,” true prospect researchers intuitively know exactly how much more information is enough.

Fact: Good communication is a two-way street between the requestor and the researcher. Some process or structure usually helps too.

…And the last MYTH? Well, it isn’t one really. It’s a FACT: In ancient times, before the discoveries of electricity, personal computers, and the internet, prospect researchers lived in lamps and responded to vigorous rubbing.

Other Post You Might Like:

Can you really trust prospect research? 10 things you should know

Do Your Own Research? You Bet!

Do Your Own Research? You Bet!

KeyboardCoffeeSXCsmOne of the hot topics in the prospect research field is whether we researchers are going to be replaced by all of the great software products out there. With the click of your mouse you can search multiple public records databases and spit a profile out of your printer. Even data analytics has become more accessible with easy software interfaces. When it’s that easy, you’d be crazy not to do your own research! Right?

Well, nothing involving people and the parting of their money is ever that simple, is it? Yes, you can find raw information about your prospects and have it formatted into a printable document or have key items seamlessly imported into the donor database record. No, a software program can’t verify that information for accuracy or provide useful insights into donor motivation and wealth.

But there’s way more to the fundraising role of prospect research than donor profiling.

Prospect research is about managing information in a manner that leads prospects toward a gift. In that sense, everyone in an organization plays a prospect research role at some level. Program staff record accurate contact and participation information. Gift entry records the gifts. Frontline fundraisers record information about face-to-face contact.

The professional prospect researcher uses her skills in process and analysis to corral all the information and produce actionable insights, leading to solicitations and stewardship.

Are you confused? Let’s use an analogy.

Fundraisers expect everyone in an organization to participate in fundraising and they work to create a culture of philanthropy. From the janitor to the program staff, all the way up through leadership, everyone is responsible for representing the organization and giving people the opportunity to give in a meaningful way.

The fundraiser uses her skills to coordinate all those messages and contacts with donors and prospective donors, leading to solicitations and stewardship.

Fundraisers focus on messaging and people-to-people contact. Prospect researchers focus on information. They both work together make sure fundraising goals are met.

So, should you do your own research after all?

Of course! In this world we have to be constantly learning and using new tools. There are very few excuses anymore for not making use of software tools that provide you with critical information on your donors at the click of a mouse.

But a professional prospect researcher can take you way beyond prospect profiles and into a world where the power of your fundraising information is harnessed and used to drive your fundraising up to a whole new level of success.

With a prospect research professional your fundraising “shop” becomes a fundraising “machine” – persistently methodical, lean, and more productive.

Care to brag about your professional research staff? Wondering what it takes to find a professional prospect researcher?

Comment below or email Jen at Aspire Research Group.

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Watch out Prospects! Got a Photo? Gotcha!

Do you know how it is when you find a new tool and suddenly it appears EVERYWHERE?! This is how I feel about relationship mapping. Ever since I purchased a subscription to Prospect Visual, I have started to notice different relationship mapping techniques and applications all over the place. My recent quest for facial recognition searches on photos is a case in point.

My typical nonprofit client doesn’t have a huge warehouse of internal data and often feels an urgency to add to its current donor pool to meet special fundraising initiatives. Relationship mapping holds such promise for identifying prospect gold in uncharted territories! Or does it? Yet?

My feel for the technologies involved is that it is early days. Some of what is currently being commercialized could be easily disrupted by what we might now consider ancillary or “extra” services. Facial recognition is a good example.

Technologies like facial recognition are both shockingly advanced and woefully inadequate. Most things start out expensive and, especially with technology, can become affordable in a remarkably short period of time. Here’s hoping that happens with facial recognition. Unless of course you are searching on me!

Here’s how my facial recognition quest began. I was working on a difficult prospect assignment. Not many donor lists out in the public domain in this particular city, and board members with limited profiles and middle-income wealth. And then I stumbled on a Flickr account with gala pictures from a past event of a similar organization. Eureka!

But no captions on the photos. And I am not personally familiar with the who’s who of that city. Bummer! Or is there a way? To find out I consulted the best talent around – the research list-serv hosted by APRA – and received two good sources:

Google Images

Did you know that you could search for other images using an existing image? You can! And it did make good *exact* matches to find pages where my picture was located (because, of course, I tested it on myself first). But when it came to similar matches…wildly differing pictures appeared. But, ahem, it did find one of Julia Roberts, which I agree is very similar to mine.

TinEye.com

This site seemed so promising, but it didn’t find any matches on my photo, which was disappointing.

These sites were not enough to help me identify the pictures on that Flickr account. But apparently there is some seriously powerful software available that has the potential to make a prospect researcher’s dream come true and find out way more than just linkage or connection.

Social media maven and all-around talented researcher, Lori Hood Lawson, pointed out a 60 Minutes episode that demonstrated the power of some maturing technologies – and has me even more determined to vote at every possible opportunity!

Check out the 60 Minutes episode here: http://www.cbsnews.com/video/watch/?id=50153673n

With the proliferation and popularity of photos and videos all over the public domain, it creates an opportunity not currently considered in the text-based products such as Prospect Visual and Relationship Science that are on the market for nonprofits right now.

Relationship mapping and other prospect research techniques often follow behind competitive intelligence and other for-profit efforts. The uses are similar, but not the same, and as prospect researchers, we often find ourselves getting “creative” to make products work for us. However, with the nonprofit industry growing to such a powerful size, we might see a shift.

But don’t worry donors, prospect researchers have a code of ethics we take incredibly seriously!

Other Articles You Might Like: Relationship Mapping for New Prospects

Join the Relationship Mapping Workgroup:  Click Here to Sign Up

Questions? Want to talk about this post? Call Jen Filla at 727 202 3405 or email jen at aspireresearchgroup dot com.

Relationship Mapping for New Prospects

I just can’t stop thinking about relationship mapping! Probably because I am deep within a project to use relationship mapping to generate new prospects and illuminate the path to identified prospects within a campaign. A soft touch for new software, I really, really want the product I’m using, Prospect Visual, to deliver the goods. But will it?

The Many Shades of Relationship Mapping

Relationship mapping is not new, but some of the tools used to find relationships are new. Essentially, you create a visual (think family tree style) or data map (like in Excel or a database) or both of someone’s relationships. Many organizations collect this information in the donor database as an afterthought or “extra”. Relationships might be mapped to family members, boards served, club memberships, religious involvement and others. Why, you could even map all of the interrelated relationships of the Mad Men television show characters…

Mad Men Relationships

In higher education there may be a wealth of information from the school that connects individuals to one another, such as club membership, degree majors, and sports participation among many others. In 2012, Queens University presented at a CASE conference on their use of TouchGraph to map relationships within their own database.

What some new products, such as Prospect Visual and Relationship Science, are attempting to do is allow you to take the relationships you have collected on one individual and find paths to reach other individuals “out in the wild”.

LinkedIn does a reasonable job of this for prospecting within business networks. I have used LinkedIn, in combination with verbally asking people in my network, to identify paths to prospects I would like to cultivate for business. A personal introduction by someone with a strong relationship is much preferable to a cold call!

A nonprofit organization can use a trustee or engaged volunteer to introduce it to new prospects who are likely to have an affinity for the organization. Nothing new about that!

The Missing Piece: Spheres of Influence

What is new is identifying, perhaps by visualizing, someone’s sphere of influence. Some people are connected to more people and some people have many people in their network that are strong or deep connections. Strong connections suggest that the person can influence the other person. In the triad of Linkage-Ability-Inclination, relationship mapping provides the piece research has not always been so good at delivering in the past: Linkage.

In our book, Prospect Research for Fundraisers, Helen Brown and I discuss relationship mapping in the last chapter. Helen provides a great example of an organization that used its alumni group on LinkedIn to identify individuals who were highly connected and then qualified them for affinity. This process uncovered some great new prospects.

Jen Filla’s Facebook Spheres

I attended a course at the Nonprofit Leadership Center of Tampa Bay led by social media expert Bryn Warner, and I created a visual representation of my relationships from my personal Facebook page, which I have included here. Just look at all the connections around my husband and my favorite live-music venue, Mahuffer’s! Clearly this represents a sphere of influence. And it’s a messy, tangled ball of yarn, yes? I did not take the time to manipulate the graph results to make it pleasing to the eye or to make the names all readable. Make no mistake, these tools may be powerful, but they are time-hungry beasts!

Analyzing and Verifying

My experience so far using Prospect Visual is two-fold: (1) Visualizing spheres of influence is effective in identifying promising paths to new prospects; and (2) Just as in a wealth screening, this big relationship database is great at prioritizing, but I still have to analyze and verify the information.

What I have been doing so far in Prospect Visual is identifying clusters of relationships – spheres of influence – inside and outside the defined group of individual, foundation and corporation prospects in our project space. While one trustee may have strong relationships to identified prospects, another trustee may have a deep and wide network with organizations and people that my client has not considered before.

Once we see a sphere of influence, the next step is to confirm it truly exists and then discover whether there is any ability or inclination. Because there are errors in the underlying database of relationships – such as duplicate records and connections that are just plain wrong – the connections must be verified. And once the connections are verified, further research is needed to discover those shiny glimmers of affinity.

Getting Results

As with wealth screenings, moving the process from mass prioritization all the way through cultivation and solicitation takes time. It will likely be at least a year before any results, let alone gifts, are realized from the effort. And this project is not exactly number one on everyone’s to-do list. Prospects and donors in active cultivation and solicitation create the crisis of time that vacillate the prospect identification project between hot and cold attention.

Who is at the Watering Hole?

Are you actively using relationship mapping techniques and tools? Do you plan to? Do you wish you could be a fly on the wall hearing about it? Join the conversation! In a geographically dispersed environment where many of us perform prospect research solo, sharing our work successes and challenges builds our profession and ourselves.

Relationship Mapping Work Group

Aspire Research Group has created a free-to-participate work group that meets online. You can join the conversation – or lurk about listening – by signing-up for the email list. I’m looking forward to sharing with you!

5 Tips for Finding Your Prospect’s Children

Knowing whether a donor prospect has children is a critical piece of information, but even more important for planned giving prospects. According to a study by Russell N. James III, J.D., Ph.D., Assistant Professor at the University of Georgia*, the absence of grandchildren as an indicator of likelihood to make a planned gift trumped even giving history – by a wide margin. Yes, go ahead and read that sentence again!

After those findings were presented at AFP’s International Conference I received multiple inquiries asking if there was a way to append child relationships to the donor database. Thank goodness the answer is “no”! I’m not confident that a centralized database of familial relationships is in our best interest generally. But it sure would be a powerful piece of information in our ability to predict inclination to give.

Whether you are a frontline fundraiser or a dedicated prospect researcher, there are a few ways to tease out information about children when it might not otherwise be obvious.

1.  Biographical Sources

The first places to look are biographies, obituaries and wedding notices – any place where family information is described. Sometimes it is tucked at the end of the executive’s company biography and may or may not include names. Sometimes the Who’s Who listing is detailed. Other times a search engine might find a genealogy page for your prospect’s family.

2.  In the News

Many of you have access to newspaper and other news databases online with the use of your public library card. Other news articles show up in search engine results. This is often a good place to find references to children and grandchildren.

3.  Search on Address

I like to use Lexis Nexis for Development Professionals (LNDP) and perform a “People” search using only the home address – especially when the prospect has lived there for a long time. But you can also use a site like www.switchboard.com and do a reverse search by address. Any search that will give you a list of the names of the people who have been associated with that specific address is useful. The bonus from the LNDP search is that those addresses are referenced against voter’s registration and other sources and a birth year is often included in the search results. This gets me closer to uncovering how likely those associated names are to being children, instead of other family members.

4.  Giving and Private Schools

When a prospect gives regularly to a private school, especially one from which s/he did *not* receive a diploma, I like to perform a search in Google of the school’s website. You can use the Google Advanced Search form, or type in your own. It looks like this:  LastName site:schoolname.edu   Many times I have found likely children’s names, and sometimes even grandchildren who are attending or have attended that school.

5.  Social Media

If your prospect is active on Facebook, Twitter, or other social media websites, you might be able to tease out family relationships. Many times the prospect has tight privacy controls, but it is surprising how much can still be discovered in the public domain. I have even encountered prospects who keep detailed, and very public, blogs online.

Once I have found a likely child’s name, I have often been rewarded by doing a couple of searches on only the child’s name. The younger generation is more comfortable sharing online and the child, especially if post high school, might share parent names and pictures more publicly. This helps us with making an accurate match, but we need to be careful when approaching the donor prospect.

Children are special and protected relationships, and the last thing we want to do is make the donor prospect feel like we are stalking her with our prospect research techniques! Without trust there will be no gift. Because of this, we as fundraisers need to be skilled at opening the conversational door to allow the prospect to tell us what we already know.

There is always room for error when we search for information anonymously. If you are a prospect researcher working with a new frontline fundraiser, it is worth having a conversation with him about how important it is to allow the prospect to confirm the information we find.

Other Posts You Might Like

Why Use a Researcher When There’s Google?

3 Actions That Demonstrate Your High Prospect Research IQ

* “Causes and correlates of charitable giving in estate planning: A cross-sectional and longitudinal examination of older adults”, a study conducted by Russell N. James III, J.D., Ph.D., Assistant Professor at the University of Georgia and published in 2008 (data from 1996-2007 collected by the University of Michigan Health and Retirement Study)

Warning! Did You Recognize Your Million-Dollar Donor?

You are launching a campaign or pushing forward with a major gift initiative and finally have the budget to order some profiles. Yay! You pick the first name – a prospect you’ve met who comes across as wealthy – only to discover the capacity of the prospect falls under $100,000. So disappointing. What went wrong?

Even when an organization has performed a wealth screening, sometimes gift officers still gravitate toward lower-capacity prospects. Many times this is because they are not aware of the lifestyle and asset differences between affluent and high net worth. High Net Worth Individuals (HNWI) do not look like the typical fundraiser – you or me. They are different. And sometimes that can make us feel uncomfortable.

HNWI According to Knight Frank

The recently released Knight Frank annual Wealth Report helps to illuminate some of those differences. Many groups define a HNWI as someone with $1 million in net assets, but Knight Frank cranks it up to an individual with $30 million or more in net assets. Let’s give those numbers some context. Suppose your prospect is passionate about your mission and wants to donate 5% of her net assets.

  • At $30 million, she gives you $1.5 million.
  • At $1 million, she gives you $50,000.

Among these elite, Knight Frank finds the following:

  • London and New York are the top destinations in the world.
  • HNWI’s in North America own an average of 3.6 homes.
  • The top 3 most popular investments of passion in North America: Fine art, wine and classic cars

Affluent vs. HNW – Some Examples

One prospect I researched was so interested in wine that he founded a vineyard and winery – as a hobby! His capacity was very different from his partner’s, who also invested in the winery and ran the operations. The partner invested his savings and was earning his living. The prospect was a HNWI and his partner was affluent.

Another finding by Knight Frank was that 25% of HNWI’s net worth is accounted for by their main residence and second homes that are not owned purely as an investment. I researched a prospect who owned four condos on the beach in Florida. One of them was his home and the others, some in the same building, he held as investments and rented them to vacationers.

That is a very different picture from a prospect who owns a few condos on the beach, all but one purchased during an economic downturn, as well as home and a New York City condo. The prospect living in the beach condo appeared to manage his properties personally and likely earned income of around $100,000 – that’s affluent. The prospect with the New York City condo is a top executive who saw an opportunity to own valuable beach-front real estate near his favorite vacation spot and used cash to purchase when the prices were low – that’s a HNWI.

In Your Own Backyard

You don’t have to be an expert on how wealth and assets are accumulated and managed, but you do need to be a student of wealth to begin recognizing the difference between a prospect capable of a $1 million gift and a prospect capable of a $50,000 gift. If you are in a mid-west rural community your HNWI is going to look different from someone in New York. It’s up to you to know your community – although a skilled prospect researcher can always help you out.

As a frontline fundraiser, recognizing and embracing HNWIs is a valuable skill that could make a tremendous difference for the cause you serve. You might be out of your comfort zone at first, but you can get through that with education, practice and a little help from your peers.

Other Wealth Reports You Might Like

2012 Bank of America Study of High Net Worth Philanthropy

2011 Capgemini-Merrill Lynch World Wealth Report

About the Author

Jen Filla is president of Aspire Research Group LLC where she works with organizations worried about finding their next big donor, concerned about what size gift to ask for, or frustrated that they aren’t meeting their major gift goals.

Fundraisers and the Family Limited Partnership

On July 6, 2012, The New York Times ran an article talking about the family limited partnership and how more families are looking at this wealth planning vehicle now that the tax break allowing up to $5.12 million to pass to heirs tax-free is set to expire at the end of 2012. What’s it to you, a front-line fundraiser or research fundraiser?

For me it was an “Aha!” …another indicator screaming “high net worth possibilities here!”  So when you see a prospect with a family limited partnership (e.g., Filla Family LP), you want to take a second look.

How do high net worth individuals use family limited partnerships to manage their wealth?

Whether it is a married couple or includes extended family members, a limited partnership allows family members to pool assets, typically for a business purpose, and these assets are now discounted because the assets are less liquid – that means a lower tax rate. The New York Times suggested that a 25 percent discount was usually acceptable to the IRS.

According to the CPA Journal (July, 1999), there are three main advantages:

  • The general partner of the limited partnership can retain control and direction of the assets;
  • It aids in business succession planning; and
  • The assets can be passed between generations at the lowest permissible cost in estate and gift taxes

Consider your highly philanthropic entrepreneurs. Mr. and Mrs. Prospect start what becomes a very profitable business. They have four children, two are involved in the business and two are not. By placing the business interests into a family limited partnership, the couple can maintain control over the business while planning for succession and transfer of assets to their children – all this at a reduced tax rate.

The New York Times article also suggested that some families might use a family limited partnership to pool assets to reach the higher investment requirements that hedge fund and private equity managers require.

It so happened that just after I read The New York Times article, I was researching a donor prospect who was a very successful entrepreneur. He created family limited partnership each time there was a substantial financial change in his life – selling a company or realizing value to a patented medical invention. The New York Times article suggested that $2 million was a very low investment. Based on this I estimated that the combined value of his three family limited partnerships might be $15 million to $30 million or more. He and his wife were the only partners.

Do you have a donor prospect story that involves a family limited partnership? Do you have more to add about how high net worth families might be using this investment vehicle? I hope you will share!

Feel free to comment or email Jen at aspire research group.com

Other Links You Might Like:

6 Family Limited Partnership Developments In 2011 (Forbes blog post-FLP stories)

Investopedia Definition of Family Limited Partnership-FLP (webpage)

Capacity and Ask Amount – Magic Numbers! (blog post)

3 Actions That Demonstrate Your High Prospect Research IQ

As a fundraiser, you may not need to know how every tool works, but you need to know enough to choose the tool with the right fit. How high is your prospect research IQ? Do you demonstrate the following three actions?

1) Knowing that an electronic wealth screening is not the same thing as having a prospect researcher profile your donor prospect.

When discussing best practices around prospect screenings and wealth screenings, the conversation always seems to start with “it depends”, and rightly so. But I state with conviction that an electronic screening is not and should never be confused with the work of a live, well-trained human being.

I don’t care how awesome their match method is or how many sources and formulas are used, an electronic screening is meant to prioritize a large group of records. A human being, a prospect researcher, is meant to qualify individual names and add a dose of reality to the data. A prospect researcher knows that Bugs Bunny, a seasoned executive with grown children, is not the same Bugs Bunny who graduated from Stanford in 2009.

Are you prioritizing a large list? Electronic screening. Are you working on a solicitation strategy? Donor prospect profile.

2) Recognizing that an investment in prospect research is well worth it – when you act upon the information.

I don’t want to tell you how many times I have provided profiles, rated a database, or otherwise identified and researched donor prospects only to learn that the information then sat dormant for months, even years. Why does this happen? I work mostly with small and medium organizations. Among them, the two most common reasons are (1) no performance goal tied to implementing the results, and (2) development staff underestimated the time they would need to spend acting – actually cultivating and soliciting donors.

We are as human as our donors.

If our donors give best under a sense of urgency, we also do our best cultivating and soliciting under a sense of urgency. Whether it is a campaign goal deadline or a target ask date, creating some kind of urgency will help you achieve more. Major gifts can provide a high rate of return on the prospect research investment, but it requires a serious dedication of time and resources.

Urgency will cause stress without success if there are not enough hours in the day to complete your tasks. If you are a busy fundraising professional already working a full day, you may need to consider either eliminating or deferring some of your current tasks, assigning them to another staff member, or hiring additional staff. Be practical about planning the time in your day before spending money on prospect research.

3) Raising major gifts by following through on prospect/moves management.

A prospect management system is like an exercise plan. If you keep neglecting your workouts, every time you exercise it will be difficult and you will feel tired. But if you follow the program, you will feel good and have more energy.

If you prioritize your prospects, take the actions necessary to deeply engage your prospect, and track and report your progress, you will be working the plan and will raise more and higher gifts. The level of excitement and interest you can generate in your donors (and yourself) through a disciplined prospect management system is amazing!

Other Blog Posts that Might Interest You

3 Steps to Major Gift Mojo!

5 Ways You Know You Need A Research Consultant

The Dangers of (Not) Managing Prospect Research

Defining an Action in Moves Management

Identification to Discovery Visit: 5 Fun Questions to Ask

Once you have identified your donor prospect, the next step is usually to make a discovery visit. Sometimes this happens over the telephone, but ideally it will be a visit at the person’s choice of location. The goal is to meet her where she feels most comfortable and qualify her as a major gift prospect.

Most often we aim to determine or confirm the following:

*Affinity, or how close she feels to our organization
*Inclination, or how philanthropic she is to us and others
*Capacity, or whether she has the ability to make a major gift

Confirming Affinity and Inclination

No matter how much or how little time you have in your first visit, do NOT walk away without finding out about the individual’s giving, passion, and movement to the next step:

1. Why does the prospect give to our organization?

You can begin your conversation with a “thank you” for past giving and a natural curiosity for how the prospect first discovered and began giving to your organization. If there is no giving to your organization, or even if there is, consider asking if she is involved with any other organizations.

2. How does the prospect feel about the relationship?

Next, you can guide the conversation naturally to ensuring that the prospect likes the mailings and other information received or if you need to make adjustments. Maybe you need to add or change the type of mailing to cater to the prospect’s specific interest.

3. Would the prospect like a tour, visit a program, etc.?

Now that you are talking about what the prospect likes about your organization, you can make an appropriate suggestion about a tour, talking with a program director, or some other activity that would interest her.

Confirming Capacity

To confirm or verify a prospect’s capacity to make a gift, guide conversation toward the primary source of wealth:

4. What a wonderful award this is! It looks like your business has been doing well…

You do not have to have constant eye contact with your prospect. Take a look around you and ask normal, curious and fun questions about what you see on the walls or on the shelves.

5. I’d love to learn a little more about your business. How many employees do you have here?

Don’t be afraid to change the conversation. Keep track of time and be sure to bring the conversation around to answer your questions before the visit is over!

Discovery visits take practice.

If you find yourself back in the office wondering how you spent an hour talking and still don’t know anything new about your prospect, forgive yourself and replay the visit in your head or talk it over with a colleague until you recognize where you could have done things differently. Then schedule another visit.

Once you become adept at your discovery visits, you will find that you are able to shorten the time between identification and actually asking for the gift. Discovering a prospect’s true interest in your organization prepares you to deepen that interest into passion. And once you have passion, in-depth research on your prospect prepares you to ask for the right amount.

Best wishes to you on your next discovery visit!

Click here to register for the 6/14/2012 webinar: Savvy Conversational Research Techniques for Fundraisers

Other blog posts that might interest you:

3 Steps to Major Gift Mojo!

Will Your Donors Talk to You?

How to get from $250k to $40m

The Shocking Truth About Prospect Research Consultants!

Go ahead and shock me!

Did you know that a prospect research consultant isn’t successful unless you, the front-line fundraisers, are successful? Shocking, but true! If I provide you with irrelevant data, or too much data, then you are less prepared and less strategic in your fundraising. You won’t raise as much money for your mission. I won’t get re-hired. And you won’t tell your friends good things about me.

I was reading an article in an excellent research magazine, Connections, published by the Association of Professional Researchers for Advancement. The provocative suggestion was that prospect researchers must move from “pushers to partners”. I never felt like I was an information pusher. But I have had front-line fundraisers tell me about their disappointing experiences with “pushers”.

When I founded Aspire Research Group, my goal was to bring professional prospect research to all sizes of organizations. We have been reaching that goal! And whenever I work with a client there is always some level of back and forth communication going on.

Whether it’s donor profiles, data mining, or prospect tracking, I need to understand who you are and what you want to achieve before I can provide you with information solutions that get you to your destination.

When you work with a prospect research consultant, be sure to make time for questions on both sides and for feedback after the work is delivered. If you do this, your consultant will be able to provide continually better services to you.

Consider the donor prospect profile as an example. You need more than house values and occupational titles. You need to understand what makes your prospect tick, why she has made gifts, and how her assets translate into wealth and possible gift opportunities. You need more than data – you need the information that will inform your fundraising.

Want to hear some shocking success stories? Want to find out how to improve your fundraising strategy with prospect research? Call Jen Filla at 727 231 0516 or email jen at aspireresearchgroup.com.